SC
Shahista C

1 reviews | Active since Jul 2021

30 Mar 2022, 13:45

Rain and CCD couriers

I have placed an order with rain note that THEIR POLICY states 3-5 working days. A consultant from CCD couriers call me on Monday 28 to state that the parcel will be delivered today 30 March. I then received an email stating that my package will arrive on the 11th. What happened to 3-5 working days . I cann Rain they say that they will escalate the matter further. I then call CCD again and the consultant gives me a different date because as he states there is no one to deliver. I am extremely upset as I was expecting my 5g router today.

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Replies (3)
SC
Shahista C's update30 Mar 2022, 14:42
Reviewer Update
Thank you
Rain
Rain's reply30 Mar 2022, 20:00
Official
Hey Shahista,

Glad that we managed to resolve your query to your satisfaction.

Have a great evening further!
SC
Shahista C's update30 Mar 2022, 20:03
Reviewer Update
Thank you so much for resolving my issue immediately. Very grateful for the speedy process. A big thumbs up from me !