1 reviews | Active since May 2016
RAIN ~ An Internet "Service" Provided with NO customer "service".
An Internet "SERVICE" Provided with ZERO customer "service". And don't try and contact them to report a problem of complain about their service.
No number to call so you have to rely on their ZENdesk which is another zero.
New 4G line One week old. Speed Test is 5x slower than the other service providers in the area. I can see their towers ~ One is 680m away but still SLOW. Complain and they say id depends on your area. Well explain why the other service providers are 5x faster in the same area. No point in giving me 5-bar signal with no throughput. May as well remained on dial-up ~ yes, its that bad!
So they say I should try their 5G. It worked for a week and then went down. Reported via their online portal........ What a waste of time.... No response, No call to assist, No customer service. All you get from RAIN is PAIN!
If you require a reliable and stable Internet Service Provider then just DON'T USE RAIN!
They just don't care and they don't respond to anyone. "Company does not respond!"
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
