RAIN AFTER SALES, SUPPORT IS PATHETIC AND LIES TO CLIENTS!!

For the past 3 months I've been struggling with Rain Internet service provider. Every month Its a struggle and the issue is as simple as "change the billing date" I've logged numerus tickets, I've called in several times and still no solution. On every call a support representative has something different to say, I've asked to pull recordings of my previous calls but they refuse and on the last call I was told as a consumer I'm at fault. I've been **** to, I've been told my request cant be completed, it can be completed and someone will attend to it. Only for my line to be suspended or connection being slow or none existent. Now I see my internet is off again and nothing is displaying as active on the my rain app!! I've never experienced such bad service ever in my entire life! Rain after sales service is ***! Their customer service is pathetic! This better be resolved asap!