BK
Banele K
1 reviews | Active since Jun 2020
01 Aug 2020, 09:25
Rain Account Billing
DEAR RAIN!!!!
I HAVE REQUESTED YOU TO DEACTIVATE MY ACCOUNT MULTIPLE TIMES AND FOR YOU TO COME COLLECT YOUR ROUTER BECAUSE I HAVE NO COVERAGE AND I HAVEN’T USED ANY OF YOUR SERVICES BUT YOU HAVE JUST DEBITED MY ACCOUNT FOR A SERVICE I DO NOT EVEN USE. YOU’VE DEBITED MY ACCOUNT EVERY OTHER MONTH SINCE I ORDERED THE ROUTER. I URGE YOU TO REVERSE MY FUNDS NOW!!!
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Replies (2)
Rain's replyOfficial
01 Aug 2020, 09:37Hi Banele
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply01 Aug 2020, 09:37
Official
Hi Banele
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
BK
Banele K's updateReviewer Update
01 Aug 2020, 10:17Dear Yeoline,
I do not need any of your generic responses, all I ask is that you cancel my account, reverse the funds that you took from me and arrange for the collection of your router.
I do not need any of your generic responses, all I ask is that you cancel my account, reverse the funds that you took from me and arrange for the collection of your router.
BK
Banele K's update01 Aug 2020, 10:17
Reviewer Update
Dear Yeoline,
I do not need any of your generic responses, all I ask is that you cancel my account, reverse the funds that you took from me and arrange for the collection of your router.
I do not need any of your generic responses, all I ask is that you cancel my account, reverse the funds that you took from me and arrange for the collection of your router.