MH
Maria H

1 reviews | Active since Apr 2024

10 Jun 2024, 12:34

Rain account and services

Good day as a customer of rain I have send numerous time requesting a call back and up until now no one has called me. I have the new 101 router and they have billed me R1700 and as I know the monthly cost is only R595. This is ridiculous and unprofessional. Regards

0
Replies (2)
Rain
Rain's reply10 Jun 2024, 13:02
Official
Hi Maria Heystek,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MH
Maria H's update10 Jun 2024, 13:58
Reviewer Update
Thank you. We have sorted the issue and we had a fast response.