Rain account

I have an account with rain, last month I couldn't pay so I called and make arrangements. I paid R300 beginning of Jan 2025 and end of Jan I paid R325, I spoke to the consultant asking for the account to be stopped, she advice me to unplugged it so that they can't bill me, when I check my bank account they are charging me R10 every day for none payment for February, the wifi is off Sim card are not in phones what am I paying for.