L
Lerato
1 reviews | Active since Mar 2023
11 Jun 2024, 22:54
Rain absurd service
Last year in June I was using Rain simcard for unlimited internet access which is a month to month subscription. However due to the poor network connectivity with the simcard I had decided to cancel their service and there were emails sent and calls made in that regard as evidence. Surprisingly today I received an sms stating that Rain has handed my account to Debt collectors. How so?, when I know I did not sign a contractual agreement with them. This is utter nonsense. Rain is very *********** and they are ******. Trying swindle customers. I am going to further escalate this matter as Rain had violated my consumer right.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
12 Jun 2024, 07:44Hi Lerato L.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply12 Jun 2024, 07:44
Official
Hi Lerato L.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
L
Lerato's updateReviewer Update
12 Jun 2024, 11:19When will this matter be resolved?. Because I keep getting smses that I need to pay an amount of R547.29 to NuDebt collectors.
L
Lerato's update12 Jun 2024, 11:19
Reviewer Update
When will this matter be resolved?. Because I keep getting smses that I need to pay an amount of R547.29 to NuDebt collectors.
