WL
Wouter L
1 reviews | Active since Aug 2018
27 Dec 2024, 08:20
RAIN
I am trying for two months to get my contract (mont to month ) cancelled. They promised on a ticket it will be stopped by 31/11/2024, but they just keep debit my account. The service has been stopped for almost two months. I submitted tickets but with zero response. Really unprofessional!!!
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Replies (2)
Rain's replyOfficial
27 Dec 2024, 08:47Hi Wouter,
Thank you for bringing your billing query to our attention,
We're looking into matter, we will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing query to our attention,
We're looking into matter, we will be in touch to further assist.
Regards,
rain.
Rain's reply27 Dec 2024, 08:47
Official
Hi Wouter,
Thank you for bringing your billing query to our attention,
We're looking into matter, we will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing query to our attention,
We're looking into matter, we will be in touch to further assist.
Regards,
rain.
WL
Wouter L's updateReviewer Update
27 Dec 2024, 09:02That's exactly the response I got last month, yet you deducted another month. I did not use the service in November, it was cancelled!
WL
Wouter L's update27 Dec 2024, 09:02
Reviewer Update
That's exactly the response I got last month, yet you deducted another month. I did not use the service in November, it was cancelled!