VP
VA P

1 reviews | Active since Nov 2023

10 Mar 2025, 21:40

Rain

Rain is just pathetic. They only have a robot to send messages and if you get someone on the phone they can do nothing. They deducted 3x what they should this month and keep saying the account is overdue. The internet itself is not bad but if companies only give you a robot and send automatic emails they certainly do not know what the word service mean. The internet service was stopped today because they say the account is overdue, but actually they owe me

0
Replies (1)
Rain
Rain's reply10 Mar 2025, 21:57
Official
Hi VA P,

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.