RB
Regine B
1 reviews | Active since Nov 2024
02 Dec 2024, 05:20
Rain
I am really getting annoyed with rain and their attitude, I am getting double billed advising that I did not make payment for October yet payment was made on the 29th of October which that is when i requested that they change my billing for the 1st of every month and one of the consultants assured me that my next billing will be the 1st of December and when I request a call back for my issue I don’t receive one -RAIN CAN YOU GUYS PLEASE FIX MY ACCOUNT OR I WILL CANCEL MY ACCOUNT!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Dec 2024, 08:48Hey Regine B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
Rain's reply02 Dec 2024, 08:48
Official
Hey Regine B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
RB
Regine B's updateReviewer Update
02 Dec 2024, 19:48Please sort out my billing I can’t be billed twice for the month of October, I need this thing sorted out ASAP!!!
RB
Regine B's update02 Dec 2024, 19:48
Reviewer Update
Please sort out my billing I can’t be billed twice for the month of October, I need this thing sorted out ASAP!!!
RB
Regine B's updateReviewer Update
03 Dec 2024, 07:02Can you Rain just sort out my billing cause I still dont understand why I have to pay twice for the month of October when I paid on the 30th already-Your service is poor and the fact that you guys just insist on getting more money out of a person I AM NOT PAYING THAT DOUBLE AMOUNT !!! Rain is the worst internet service I’ve experienced and their customer service consultants are just rude!!!!
RB
Regine B's update03 Dec 2024, 07:02
Reviewer Update
Can you Rain just sort out my billing cause I still dont understand why I have to pay twice for the month of October when I paid on the 30th already-Your service is poor and the fact that you guys just insist on getting more money out of a person I AM NOT PAYING THAT DOUBLE AMOUNT !!! Rain is the worst internet service I’ve experienced and their customer service consultants are just rude!!!!