JM
Jabulani M

1 reviews | Active since Mar 2020

08 Nov 2024, 05:23

**** RAIN

The baddest service they have and the poorest collection service, I missed the payment on June month and I did call in to set up monthly payment arrangements on the outstanding payment, then I was forced to settle the arrears in 3days of which I didn't have, I paid July, August, September and October then yesterday I received an SMS as a reminder of the outstanding payment then I had no Internet access till now without even calling me to arrange the arrears while I did pay last month in October... This a bull**** of a service they have I even regret recommending it to my 4 colleagues nxah yall must get qualified collection agents and have a proper arrangement system

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Replies (1)
Rain
Rain's reply08 Nov 2024, 06:12
Official
Hi Jabulani M,

Thank you for bringing this to our attention,

We are reviewing your query and will be in touch soon.

Regards,
rain.