MM
Mncedisi M

1 reviews | Active since Feb 2025

17 Feb 2025, 17:09

Rain

I asked for cancelation, I got it at July 2024. After that they kept on deducting on my account until I changed my account on January 2025. Rain is a ****. When I call they all these months, they said it canceled. On January when I asked them, why deducted the money because they stopped the network same time. Their response was they not charging for network, for an account.

0
Replies (8)
Rain
Rain's reply17 Feb 2025, 18:32
Official
Hi Mncedisi,

We're sorry your rain experience has not been as good as expected.

Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.

Regards,
rain.
MM
Mncedisi M's update17 Feb 2025, 19:31
Reviewer Update
The network I was paying for was linked with which account? And why was it stopped because you were still deducting the money?
MM
Mncedisi M's update17 Feb 2025, 19:59
Reviewer Update
As I was being billed why you stop the data or Sim card data?
MM
Mncedisi M's update18 Feb 2025, 12:35
Reviewer Update
Can you please make me understand. I got cancelation on July 2024, my internet service was stopped same time. My question why were you deducting on my account while you have stopped your network?
MM
Mncedisi M's update19 Feb 2025, 11:59
Reviewer Update
Your deduction started from August 2024 to January 2025. Money you owe me is R1 425. How did came to R570.
MM
Mncedisi M's update19 Feb 2025, 15:18
Reviewer Update
Okay, thanks for your time.
MM
Mncedisi M's update27 Feb 2025, 12:35
Reviewer Update
Hi, 10 days has ended no email or anything about the update.
MM
Mncedisi M's update28 Feb 2025, 10:35
Reviewer Update
I knew ****mers will never give back what they have ****med. Thanks for nothing. I expose my situation on social media platforms.