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SN
Sai N

1 reviews | Active since May 2020

19 Apr 2021, 13:31

Rain a waste.

Don't even bother. They promise 200meg connections, but i get 1 mbs. Yes 1..... @R479. What a waste, and a lie. Worse still is the lack of a customer service call Centre. They are utterly useless and frustrating.

0
Replies (3)
Rain
Rain's reply19 Apr 2021, 13:56
Official
Good morning, Sai.

Kindly accept my apology for the inconvenience caused.

I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.

If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.

Thank you 

Kind Regards 
rain
SN
Sai N's update19 Apr 2021, 15:39
Reviewer Update
I did complain. Received a call a few months ago, and never heard from you guys since. I have placed another ticket. Let's test and see what happens
Rain
Rain's reply20 Apr 2021, 09:40
Official
Hi Sai.

Please provide me with the ticket number (please type it in words) so that I can assist you.
 
Kind Regards
rain