Rain, a one man company?

Okay where to begin.

Thursday (07/06/2018): Placed order and payment made. Delivery date set at Friday (08/06/2018) between 9am and 10 am. Friday (08/06/2018): 1PM, no sim card yet. Contacted rain support via chat. Promised delivery by 2.30pm, 3PM - still no delivery. Saturday(09/06/2018): Call from Rain. Delivery can be on Sunday (10/06/2018) or Monday (11/06/2018), I opted from Monday. Monday(11/06/2018): No delivery, no contact from Rain. Tuesday(12/06/2018): Sim delivered just before lunch time. Rica documents capture. Wednesday(13/06/2018): Sim is still dead, order status on website still states order is "In progress". Multiple conversations via support, only thing they can do is promise it has be escalated and someone would contact me (never happened). Thursday(14/06/2018): Sim still dead, not communication from rain (just a random message about delayed deliveries and if I already have a sim not to pay attention). Oder status on website changed to "Completed", wait two hours for sim activation. Friday(15/06/2018): Sim still dead, another delivery with a new sim card (rica documents captured again). Saturday(16/06/2018): Both sims still dead, no communication from rain. Tired of contacting their support as that does not help with anything expect waste the time of both parties.

Sad thing is this seemed like a revolutionary product, could've helped a lot of people. I early started to tell a few people about it and how it could benefit them. Luckily I decided to try it myself first before giving them the final go ahead. Let's just say they won't be getting that from me based on the above experience.