JC
Julio C

1 reviews | Active since Oct 2010

17 Sept 2020, 13:05

RAIN A NO, NO

SHAME ON YOU OWNERS PATRICE MOTSEPE (20%) AND MICHAEL JORDAAN (DIRECTOR AND SHARE HOLDER). I AM NOW TRYING TO WRITE ONCE AGAIN (LAST TIME IN AUGUST) IN CAPITAL LETTERS (SHOUTING) TO MAKE PEOPLE AWARE THAT YOUR RAIN COMPANY ARE CON ARTISTS IN TERMS OF THEIR PRODUCT. FIRST THEY ADVERTISED A SERVICE WITH A COVERAGE AREA THAT IT DOES NOT EXIST, THEN WHEN YOU PUT A COMPLAIN TRYING TO CANCEL YOUR ORDER DUE TO SIM NOT WORKING (22 July 2020) THEY WRITE UNDER YOUR REVIEW THAT SOMEONE WILL GET IN TOUCH WITH YOU, BUT THAT SOMEONE NEVER DOES.... REQUEST FOR A REFUND OF THE MONEY DUE TO NON PERFORMANCE OF SIM CARD, ON TIME OF COMPLAINING THEY DON'T CARE. IN FACT THEY SKIP ONE MONTH AND THEN THEY GO AND CHARGE HALF OF THE AMOUNT ON FOLLOWING MONTH WITH NO REFUND PLEASE LOOK AT THE AMOUNT OF PEOPLE THAT THEY HAVE COMPLAINED AND SIMPLY STAY AWAY FROM THIS COMPANY. WILL BE CONTACTING ADVERTISING AUTHORITIES, SENTECH ALSO WILL CONTACT "TAKE A LOT" TO LET THEM KNOW THAT THIS PRODUCT IS NO GOOD AND WILL DO ALL MY POWERS TO SEE THAT THIS GOES INTO THE PRESS AND REPORT IT AS A *****. ENOUGH IS ENOUGH. CONSUMER GOODS &SERVICES REF *** THE NATIONAL CONSUMER COMMISSION (NCC) Waiting response but lodge *** SOUTH AFRICA ADVERTISING AUTHORITIES Waiting Response SENTECH Waiting Response Please email me any other entity so that we can take this company to order.My email address is ***

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Replies (1)
Rain
Rain's reply17 Sept 2020, 14:53
Official

Hi Julio 

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline