Rain a mockery of much needed rain.

It's been a year's battle with Rain. I've decided to get rid of them for good. It's been the same issue where I do not get internet connectivity for a few days and either get told "a tower is offline". or that I'm connecting to the furthest tower away from me, while nearer ones are all functional. I cancelled my subscription beginning of January and have been having intermittent slow connection. It's now been a week without any internet connectivity at all, yet I'm told my SIM will only be cancelled month end, I'm still connecting to the incorrect tower and now that they say they have proof I was online on a daily basis using an average of 40GB data. Can someone please explain to me how I'm using up data when I don't even have internet connectivity? Please for the love of life, do not subscribe to Rain and I urge you to cancel your subscription as you just donating money to an ************* charity.