PM
Piet M
1 reviews | Active since Nov 2014
11 Sept 2024, 16:47
rain
Prices are very high on their packages; per year they increase prices 2- or 3-times witch is not fair to their customers. we as customers we get salary increase once a year, they should consider that.
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Replies (2)
Rain's replyOfficial
11 Sept 2024, 17:23Hi Piet,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Sept 2024, 17:23
Official
Hi Piet,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
PM
Piet M's updateReviewer Update
12 Sept 2024, 09:22Hi Rain
Inflation is affecting all of us not only you as service provider, so you are telling us your clients we deserve to be affected by the inflation rate BUT not your business. Since you took a decision to increase your prices. Regarding plans i insisted that i want legacy plan, but your call center agent said that it doesn't exist anymore.
My question still stands is it fair for your client to treaded like that? Me i will appreciate if your re-visit DECISITION of price increase.
regards
unhappy customer
Inflation is affecting all of us not only you as service provider, so you are telling us your clients we deserve to be affected by the inflation rate BUT not your business. Since you took a decision to increase your prices. Regarding plans i insisted that i want legacy plan, but your call center agent said that it doesn't exist anymore.
My question still stands is it fair for your client to treaded like that? Me i will appreciate if your re-visit DECISITION of price increase.
regards
unhappy customer
PM
Piet M's update12 Sept 2024, 09:22
Reviewer Update
Hi Rain
Inflation is affecting all of us not only you as service provider, so you are telling us your clients we deserve to be affected by the inflation rate BUT not your business. Since you took a decision to increase your prices. Regarding plans i insisted that i want legacy plan, but your call center agent said that it doesn't exist anymore.
My question still stands is it fair for your client to treaded like that? Me i will appreciate if your re-visit DECISITION of price increase.
regards
unhappy customer
Inflation is affecting all of us not only you as service provider, so you are telling us your clients we deserve to be affected by the inflation rate BUT not your business. Since you took a decision to increase your prices. Regarding plans i insisted that i want legacy plan, but your call center agent said that it doesn't exist anymore.
My question still stands is it fair for your client to treaded like that? Me i will appreciate if your re-visit DECISITION of price increase.
regards
unhappy customer