AM
Ayanda M

1 reviews | Active since Sept 2023

21 Sept 2023, 11:18

Rain

Hello Peter

I have an account with Rain and they sent me an sms yesterday afternoon informing me that they will debit my account on the 22/09/2023 and not on the usual date which is 25/09/2023 I've called them and told them I'm not getting paid on the 22nd and will be charged by the bank, they are refusing to move it to the normal date or next business date because of the public holiday, this is not acceptable I need assistance

0
Replies (2)
Rain
Rain's reply21 Sept 2023, 11:50
Official
Hi Ayanda

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

AM
Ayanda M's update21 Sept 2023, 12:33
Reviewer Update
Hello Peter

I've received a call from Siphiwe at Rain who confirmed that the debit order will be on the 26/09/2023, if there's any changes I will inform you