Rain

last week Tuesday i ordered a sim swap through my acc as i had lost my sim. fill in my address and all of that, never received a call from ram or them as a service provider. Saturday i called in and i was told my account was in error and that an email had been sent to me on the Tuesday , dololo email. i ask the lady who assisted me that Saturday to send me that mail , she agreed but still dololo the mail. it's been a couple of weeks without me having any internet, today i try to make a payment but when i go into my account it shows i'm up to date.i give the rain people a call and they tell me that i'm up to date. so now i have been paying for internet which i do not have to top it off a swip swap can only be done via courier now that means another 5 more working days paying for a thing i do not have. their service is hogwash & their client services tell us lies & even drop calls on us.