Rain

I bought a rain sim card and paid R479.00 upon activation of the 24/7 option. I checked my availability and everything was in order. I contacted Rain, sending three emails as the number *** is unavailable. Only one email receive a response on 4th June and up until to day nothing further! I send another email today and this is the response....

Thanks for reaching out! rain Customer Support <***> 9:51 AM (5 hours ago)to me ##- Please type your reply above this line -##

Hi, thanks for reaching out!

We are currently improving our support process as rain and will no longer be responding to emails to this address.

To ensure a quicker, more personalised support experience, please go to our new support page to see whether we can guide you through solving your query.

If not, please log a ticket from the support page by hitting ‘contact support’ and providing the detail of your query. An agent will be in touch as soon as possible to assist.

We apologise for any inconvenience caused.

Thanks, rain

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This is a **** and I want my money bac****!!!!!!!!!!!!!