Rain

The service is not good I would give it a below average rating as things are never explained in detail and you are always left with a surprise at the end of the month. I signed up for the Rain One contract on the 24 August and received the router and sim cards on the 4 September. During my call it was said that I only had to pay R1 for the month as it was special that they were running and on the 1st of October you will be billed meaning that you use and then pay. Now on the 2nd October I get billed double. How then does the rule apply. I even recommended it to a friend which if I had known I would never made her sign up. I am a student as well so I budget for what needs to go off my account, double debiting my account now means I am left with transport money for school and work for two weeks. This is not on at all. I would like them to go back and listen to call and advise where it was said I will be double debited also where it says I will can use and pay later. I want to know if my money will be reversed for one month as RAIN IS NOW MAKING ME NOT MAKE ENDS MEET. this is totally bull****. Is this how Rain runs its business by luring in people and exploiting them with payments. I cannot and will not accept this, I need this to be solved as soon as possible.