BF
Bianca F

1 reviews | Active since Jun 2014

01 Nov 2023, 15:16

RAIN *******

For months I have been struggling to let the debit order go off my account and then I finally requested a cancellation because I found a better service provider today they decided to debit a huge amount from money that I do not have!! How for months they kept telling me that I have to pay manually as my card is not set for online purchases,How did the manage to deduct money today?? Please explain this to me..

0
Replies (2)
Rain
Rain's reply01 Nov 2023, 15:45
Official
Hi Bianca

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.

BF
Bianca F's update14 Nov 2023, 16:32
Reviewer Update
Good day,

Can I please get written confirmation that this has been cancelled.The couriers want to collect my Router and I will arrange for colletion as soon as I have received my confirmation.