Rain

It's been six (6) days since the 5G Tower in my area went down, it might not seem long but it is.

I work from home, and telling clients "Please hold on my network is faulty" makes me look like an idiot. In the past, there weren't any problems, but I do think that the more clients Rain gets the more they are lacking in their service to existing clients.

Why if a Tower is down you do not get a simple SMS telling you that? You have to call and on numerous occasions, the person that you are talking to works from home and you can hear the kids screaming in the background, or you get the response "Someone will call you back", I have never had a callback. Very fast in letting you know that your monthly subscription is going up but why do I pay for a service I'm not getting?