Rain ****

I am disappointed at how rain has conducted its business over the past couple of months until most recently. I had cancelled my subscription with rain with immediate effect at the end of may and was ordered to pay one more subscription then the contract will be terminated. i paid at the end of june and from july to october nothing was happening and the device was not retrieved by them. Now suddenly an amount of R1562.50 was debited from my account by rain and i demand my money back and wish to also understand why it was taken and why have they not collected their stuff up to now.