VM
Vuyelwa M

1 reviews | Active since Jun 2022

01 Nov 2022, 07:15

RAIN

I had told RAIN to cancel my contract with them as they were billing me yet I was not using the network. They blatantly ignored my request and continued "billing" me. Today they are sending me sms's stating that my account is in arrears. One thing I won't do is pay a cent because I told them that I no longer want the account and because they are smart and think they know better they will pay it themselves honestly. And i have paper trail stating that I want the account cancelled, so they can't tell me otherwise.

0
Replies (2)
Rain
Rain's reply01 Nov 2022, 08:28
Official
Hi Vuyelwa 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 

Rain
Rain's reply01 Nov 2022, 08:29
Official
Please note that I need you to provide me with your email address linked to your rain account via a private reply.