MF
Motsheoa F
1 reviews | Active since May 2024
22 May 2024, 15:42
RAIN
For many months we have been struggling with Rain as they debit the account on a wrong date and the account details on their app show a different debit date. This then results in RAIN suspending the account and we have to suffer for a full 10 DAYS every month without access to internet meaning work and school work suffers. We have tried on many occasions to call RAIN to fix this however they don't. they have even blocked emails and they do not go through. this is really unacceptable and unprofessional of RAIN.
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Replies (1)0
Replies (1)Rain's replyOfficial
22 May 2024, 15:54Hi Motsheoa Finger,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply22 May 2024, 15:54
Official
Hi Motsheoa Finger,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
