Hellopeter
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GM
Goitsemang M

1 reviews | Active since Nov 2024

02 Aug 2025, 22:17

Rain

Hello Peter it's Goitsemang residing at Slovo Wintervelt it's day 4 now with no internet from rain called them and they said it's a tower it will be fixed yesterday or today but we still don't have connection

0
Replies (11)
Rain
Rain's reply03 Aug 2025, 08:00
Official
Hi Goitsemang

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
GM
Goitsemang M's update03 Aug 2025, 08:55
Reviewer Update
And how long will that take?
Rain
Rain's reply03 Aug 2025, 10:28
Official
Hi Goitsemang 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.
GM
Goitsemang M's update04 Aug 2025, 09:00
Reviewer Update
Still no connection.What are we paying for
GM
Goitsemang M's update07 Aug 2025, 08:56
Reviewer Update
Rain please come and take your router cos you not providing us with the service that we are paying for...... it's a week now with no connection
GM
Goitsemang M's update08 Aug 2025, 19:52
Reviewer Update
Rain you failing me electricity is back
GM
Goitsemang M's update08 Aug 2025, 19:53
Reviewer Update
But still no connection
GM
Goitsemang M's update11 Aug 2025, 08:15
Reviewer Update
Rain come and collect your router I'm fed up with your poor service it's now 2 weeks with no connection
GM
Goitsemang M's update01 Sept 2025, 07:09
Reviewer Update
Rain what was your words regarding this month payment .... didn't you say you going to offer a month free due to your poor service and this morning an amount of R475.00 was debited from my account....please reverse my money
GM
Goitsemang M's update01 Sept 2025, 08:31
Reviewer Update
What does a month free mean to you
GM
Goitsemang M's update01 Sept 2025, 10:29
Reviewer Update
It was almost 3 weeks not 2 weeks....and please come and take your router I'll change to the Telkom cos I can't pay that amount for a week and half