BC
Blaize C
1 reviews | Active since Aug 2021
14 Nov 2023, 10:32
Rain
Rain is terrible. In the contract it states it's a month to month. I was paying for a couple of month till I fell on hard times. And couldn't anymore. They are meant to stop the service till account is paid again. Now my bill is R2116. And they keep charging me for the internet that I'm not even using or connected to. I have contacted thier support branch to see why the service wasn't stopped when the first month want payed for. I'm still waiting for them to contact me back. It's been since June. They still charging me.a they can see when last I was using it. Terrible arrive from rain
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
14 Nov 2023, 10:52Hi Blaize Crewe.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply14 Nov 2023, 10:52
Official
Hi Blaize Crewe.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
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Blaize C's updateReviewer Update
14 Nov 2023, 12:50I haven't been active since June so why are you billing me still. Look on your system. The router was ******.
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Blaize C's update14 Nov 2023, 12:50
Reviewer Update
I haven't been active since June so why are you billing me still. Look on your system. The router was ******.
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Blaize C's updateReviewer Update
14 Nov 2023, 12:51You contract states month to month.
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Blaize C's update14 Nov 2023, 12:51
Reviewer Update
You contract states month to month.
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Blaize C's updateReviewer Update
14 Nov 2023, 16:30That is incorrect last time you received a payment from me was 30th of June. Payment history on the app.
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Blaize C's update14 Nov 2023, 16:30
Reviewer Update
That is incorrect last time you received a payment from me was 30th of June. Payment history on the app.
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Blaize C's updateReviewer Update
15 Nov 2023, 10:41My question is if the last payment was done in March why was the internet still going. You guy were ment to cut it off as soon as no payment was made. That is your company's fault. Someone wasn't doing there job. Another thing you say there is 4 outstanding invoices to be paid. So from April to June is only 3 months. That is R530x3=R1590. Not R2116
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Blaize C's update15 Nov 2023, 10:41
Reviewer Update
My question is if the last payment was done in March why was the internet still going. You guy were ment to cut it off as soon as no payment was made. That is your company's fault. Someone wasn't doing there job. Another thing you say there is 4 outstanding invoices to be paid. So from April to June is only 3 months. That is R530x3=R1590. Not R2116
BC
Blaize C's updateReviewer Update
15 Nov 2023, 14:50I have tried to get hold of you through your app. Your support section. And still to this day no reply.
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Blaize C's update15 Nov 2023, 14:50
Reviewer Update
I have tried to get hold of you through your app. Your support section. And still to this day no reply.