JM
JM M
1 reviews | Active since Apr 2023
17 Jul 2023, 17:47
Rain ***********
This is highly frustrating each month since March I must fight with the billing department that my payment date is the 1st and I have emails to prove it but once again after the 15th the internet gets disconnected yet I even have correspondence from rain time and time again saying that my billing date has been changed to the 1st of each month when I call the support number I'm on hold forever
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Jul 2023, 18:05HI JM,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply17 Jul 2023, 18:05
Official
HI JM,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
JM
JM M's updateReviewer Update
17 Jul 2023, 18:27I work from home and I work USA hours now my internet is down what must I tell my manager when will my internet be restored
JM
JM M's update17 Jul 2023, 18:27
Reviewer Update
I work from home and I work USA hours now my internet is down what must I tell my manager when will my internet be restored
JM
JM M's updateReviewer Update
17 Jul 2023, 18:55Please just reconnect me you do this every month I just need my internet connectivity restored so that I can work you have all the correspondence showing conversations between myself and yourselves regarding the changing of the billing date I can't suffer for incompetence and mishaps of your billing department
JM
JM M's update17 Jul 2023, 18:55
Reviewer Update
Please just reconnect me you do this every month I just need my internet connectivity restored so that I can work you have all the correspondence showing conversations between myself and yourselves regarding the changing of the billing date I can't suffer for incompetence and mishaps of your billing department