MR
Masana R
1 reviews | Active since Feb 2019
26 Aug 2020, 14:20
Rain
I have been paying my monthly subscription for months but recieve no signal. I have called the call centre many times and written countless emails for assistance but they are not bothering. It's the worst customer service I have ever experienced Rain is *********** organisation.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
26 Aug 2020, 14:29Hi Masana R
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply26 Aug 2020, 14:29
Official
Hi Masana R
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
MR
Masana R's updateReviewer Update
26 Aug 2020, 15:00Good Day
Email address is ***
Regards
Masana
Email address is ***
Regards
Masana
MR
Masana R's update26 Aug 2020, 15:00
Reviewer Update
Good Day
Email address is ***
Regards
Masana
Email address is ***
Regards
Masana
MR
Masana R's updateReviewer Update
26 Aug 2020, 15:15If you could call me directly it would be more appreciated.
MR
Masana R's update26 Aug 2020, 15:15
Reviewer Update
If you could call me directly it would be more appreciated.
MR
Masana R's updateReviewer Update
27 Aug 2020, 10:33You have remained completely silent about my issue. You have just shown how *********** Rain is again. If you cared about your paying customers at all this issue would be resolved but 48hours later this nothing. Very least you should reimburse me and cancel the subscription
MR
Masana R's update27 Aug 2020, 10:33
Reviewer Update
You have remained completely silent about my issue. You have just shown how *********** Rain is again. If you cared about your paying customers at all this issue would be resolved but 48hours later this nothing. Very least you should reimburse me and cancel the subscription