RB
Rachelle B
1 reviews | Active since Jun 2017
27 Feb 2025, 13:09
RAIN 5G ZERO CUSTOMER SERVICE
Pathetic service in the billing department. Send my proof of payment through 4 times now, my 5G is still off. Spend endless hours on the phone and seemingly everyone is working from home. Promises so escalate so that my payment can be update, still ZERO results!
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Replies (2)0
Replies (2)
Rain's replyOfficial
27 Feb 2025, 13:32Hi Rachelle B,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Rain's reply27 Feb 2025, 13:32
Official
Hi Rachelle B,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
RB
Rachelle B's updateReviewer Update
27 Feb 2025, 15:43Thank you for your speedy response, just a pity I had to bring it to a platform first. Much appreciated.
RB
Rachelle B's update27 Feb 2025, 15:43
Reviewer Update
Thank you for your speedy response, just a pity I had to bring it to a platform first. Much appreciated.