KG
Kooben G
1 reviews | Active since Feb 2021
28 Nov 2023, 09:23
Rain 5G - Worst Service in total
I have put in a request to cancel Rain 5G on the 20th of November 2023. I just cannot handle the pathetic connectivity and lack of assistance every time I log a ticket.
I have previously logged about 5 different tickets and have never ever been contacted or emailed by an actual person to have my matter tended to or resolved.
There are now 4 tickets opened regarding my cancelation and Rain has attempted to call me on three different occasions. I answer and it's Total silence on their end.
They can't even get a phonecall right.
I am posting this purely to safeguard myself as I have a feeling they will attempt to debit my account even though my cancelation request has been put in 12 days prior to
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
28 Nov 2023, 09:55Hi Kooben Govender,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply28 Nov 2023, 09:55
Official
Hi Kooben Govender,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
KG
Kooben G's updateReviewer Update
28 Nov 2023, 10:04Sadly, I do not have faith in this reply. Thanks for replying nevertheless. Please can you just ensure that my account isn't debited on the 1st of December and also, please arrange for your courier to collect the router asap as I will also not be available from the 4th of December.
KG
Kooben G's update28 Nov 2023, 10:04
Reviewer Update
Sadly, I do not have faith in this reply. Thanks for replying nevertheless. Please can you just ensure that my account isn't debited on the 1st of December and also, please arrange for your courier to collect the router asap as I will also not be available from the 4th of December.
