Rain 5G wifi complete waste of money and totally useless in Northwest...no connectivity half the time for uncapped option.

I wish to alert consumers of the poor network connectivity and customer service from the internet service provider Rain.

I'm in Suncity Northwest and was promised very good 5G network connectivity when I signed up for a Rain wifi router but so far all I got is very poor connectivity and bad customer care.

I keep calling back and forth and half my phonecalls are always on hold with no answer. When I do get a consultant, I'm always prompted to reset my wifi which never helps. I have beem told on two accounts that a technician would resolve my network issues but for the past 6 month, this has neverbeen the case.

I would never recommend Rain wifi for anyone in Northwest, it has been a complete waste of money for the uncapped option which I pay R595 for.