VG
Van-Lee Gunyere
1 reviews | Active since Oct 2015
28 Jul 2021, 08:05
Rain 5G very unstable & poor customer service
I recently upgraded from 4G to Standard 5G rain, and the internet connection is now more erratic compared to when I was on 4G, the most irritating aspect is that I have sent emails through to the support team and no one gets back to me.
Helpful (0)
Replies (2)0
Replies (2)VG
Van-Lee Gunyere's updateReviewer Update
28 Jul 2021, 11:45I can come onfirm that the agent finally contacted me, and I am waiting for field technicians to come and do a physical inspection.
VG
Van-Lee Gunyere's update28 Jul 2021, 11:45
Reviewer Update
I can come onfirm that the agent finally contacted me, and I am waiting for field technicians to come and do a physical inspection.
VG
Van-Lee Gunyere's updateReviewer Update
29 Jul 2021, 11:33Rain Head Technician Sibusiso Mngadi can to assist us and our internet speed has improved and it is now faster, Sibusiso has excellent customer services skills.
Thank you Sibusiso.
Kind regards
Thank you Sibusiso.
Kind regards
VG
Van-Lee Gunyere's update29 Jul 2021, 11:33
Reviewer Update
Rain Head Technician Sibusiso Mngadi can to assist us and our internet speed has improved and it is now faster, Sibusiso has excellent customer services skills.
Thank you Sibusiso.
Kind regards
Thank you Sibusiso.
Kind regards