AR
Ashok R
1 reviews | Active since Oct 2020
21 Oct 2020, 12:02
Rain 5G - Unresponsive Network.
Having Signed up for both Rain 5G and 4G unlimited internet bundles, the network bandwidth and user experience is really bad. The support that follows is none existent and you cannot have an conversation with there support staff. I had logged in access of 10 calls with them expressing my frustration, and have yet to get a working solution. This is my last attempt to getting someone at Rain to respond.
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Replies (2)
Rain's replyOfficial
21 Oct 2020, 15:31Hi Ashok R
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply21 Oct 2020, 15:31
Official
Hi Ashok R
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
AR
Ashok R's updateReviewer Update
25 Oct 2020, 16:58Rain WiFi - logged 6 calls and for the network being down these past 2 days. No response from the support teams or resolution. If you thinking of going Rain, please don’t!!!! They not geared to support you as a customer or their Service.
AR
Ashok R's update25 Oct 2020, 16:58
Reviewer Update
Rain WiFi - logged 6 calls and for the network being down these past 2 days. No response from the support teams or resolution. If you thinking of going Rain, please don’t!!!! They not geared to support you as a customer or their Service.