EF-M
Efa Furusa - Mashego

1 reviews | Active since Dec 2024

16 Dec 2024, 19:08

Rain 5G Support is Pathetic

I have had no connection for over a week, i have logged several calls with their support platform, and they will tell you that they will escalate to Support who never call you back with feedback. I am still out.

0
Replies (2)
Rain
Rain's reply16 Dec 2024, 19:12
Official
Hi Efa Furusa,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
Rain
Rain's reply16 Dec 2024, 19:53
Official
Hi Efa Furusa,

Please kindly provide us with the credentials (email address and contact number) linked to the rain accountand we will assist further.

Regards,
rain.