JJ
Joel J

1 reviews | Active since Jun 2020

29 Jun 2020, 14:37

RAIN 5g ****

RAIN 5G ****. There is no 5g service in my area and yet the site showed the service was available in my area. We are not able to cancel the contract since all the request falls in deaf ears. We are trying to contact the rain customer service via emails and call. Every time we try to send emails to cancel the contract, the automatic reply says that "We no longer respond to the mails". They are deducting money from my credit card every month since they have CVV number.

0
Replies (3)
Rain
Rain's reply29 Jun 2020, 15:57
Official
Hi 

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Fattima






JJ
Joel J's update29 Jun 2020, 16:55
Reviewer Update
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JJ
Joel J's update03 Jul 2020, 09:12
Reviewer Update
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Banking details for refund of R 5030.6
Account holders name - Suresh Mirchandani
Account number - ***
Account type - private wealth
Bank - FNB
Branch code 261550