RY
Ryan Y
1 reviews | Active since Jul 2011
14 Jul 2023, 12:38
RAIN 5G running at 0.27 megabits instead of 30!
My 5G internet runs at 0.27 megabits when it should be 30 megabits. At midnight when I don't need it, it ramps up to 30. Then in the day when it is needed, I get 0.27. Too slow to even log a call on their website. This is useless to me - I just upgraded to 5G to get away from the same issue on their 4G. Now here we go again. I would not recommend rain to anyone.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
14 Jul 2023, 12:52Hi Ryan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
Rain's reply14 Jul 2023, 12:52
Official
Hi Ryan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
RY
Ryan Y's updateReviewer Update
14 Jul 2023, 13:02How? You don't know anything about me or my Rain contract! You have no idea who to look for or where to start finding the issue.
RY
Ryan Y's update14 Jul 2023, 13:02
Reviewer Update
How? You don't know anything about me or my Rain contract! You have no idea who to look for or where to start finding the issue.
RY
Ryan Y's updateReviewer Update
14 Jul 2023, 13:06Update: Rain figured out who I was from my email address and rep**** to my comment. Somebody there is awake and looking into this. I am impressed!
RY
Ryan Y's update14 Jul 2023, 13:06
Reviewer Update
Update: Rain figured out who I was from my email address and rep**** to my comment. Somebody there is awake and looking into this. I am impressed!
RY
Ryan Y's updateReviewer Update
16 Jul 2023, 20:19Rain now completely off!!! Thats 2 weeks now. Strange how their payment is never off! I really need to find a better provider - this is rediculous.
RY
Ryan Y's update16 Jul 2023, 20:19
Reviewer Update
Rain now completely off!!! Thats 2 weeks now. Strange how their payment is never off! I really need to find a better provider - this is rediculous.