ML
Mmamoka L
1 reviews | Active since Apr 2021
30 Apr 2021, 11:47
Rain 5G router bad service
I signed up and got my router yesterday. An hour later I received an email saying my sim was activated. To my surprise I got home plugged then followed the steps to optimize my signal but the I saw a status that said device not activated yoh. The call center lady told me my ticket is escalated and I must wait 24 to 48 hours bathong the nerve she had to even mention I'm not the only one with the issue ke kena kae. I'm so annoyed and disappointed.
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Replies (2)0
Replies (2)
Rain's replyOfficial
30 Apr 2021, 12:24Good afternoon Mmamoka.
I’m sorry for the trouble you’ve been having with your sim card activation. An agent is doing everything they can to resolve this as fast as possible.
Thank you for contacting us
Kind Regards
rain.
I’m sorry for the trouble you’ve been having with your sim card activation. An agent is doing everything they can to resolve this as fast as possible.
Thank you for contacting us
Kind Regards
rain.
Rain's reply30 Apr 2021, 12:24
Official
Good afternoon Mmamoka.
I’m sorry for the trouble you’ve been having with your sim card activation. An agent is doing everything they can to resolve this as fast as possible.
Thank you for contacting us
Kind Regards
rain.
I’m sorry for the trouble you’ve been having with your sim card activation. An agent is doing everything they can to resolve this as fast as possible.
Thank you for contacting us
Kind Regards
rain.
ML
Mmamoka L's updateReviewer Update
30 Apr 2021, 12:51I've seriously had enough sorries we apologize. All I want to know is when will my issue be sorted or should I cancel and get my money back and shop around. SORT MY ISSUE OUT BEFORE TGIS DAY END
ML
Mmamoka L's update30 Apr 2021, 12:51
Reviewer Update
I've seriously had enough sorries we apologize. All I want to know is when will my issue be sorted or should I cancel and get my money back and shop around. SORT MY ISSUE OUT BEFORE TGIS DAY END