Rain 5G NOT ACTIVATING

We took rain 5G after reading such nice comments on MyBroadband and some other sources. Only to notice they we're just lucky. I took out rain 4G quite a few years ago and it wasn't long before I canceled as well. It looks like I am going to do same again.

When the courier dropped of our router and sim, he told us that the sim is already Rica'ed. When we phoned the customer service of rain yesterday, we were told that it is going to take between 3 to 24 hours to activate. Here we are 24 hours later and still nothing.

Phoned the customer service again today, to be told our documents for Rica has been submitted late and therefore it hasn't been Rica yet. Then why did the first agent not inform us of this? Just excuses to delay me canceling.

We need the internet for work purposes, but I guess we are just throwing money away.

SO FAR I WOULD NOT RECOMEND! PAYING FOR SERVICE NOT GETTING ANY, WELCOME TO SA I GUESS.