RW
Reshenda W

1 reviews | Active since Jul 2020

18 Jan 2024, 09:27

Rain 5G Network is a ****, theres no support and no way to opt out

I've had the worst experience with Rain 5G Network, not only is the coverage unpredictable and intermittent. but there is no way to leave or opt out, I've been caught up in a loop of having to "settle" amounts to get them out of my life and then out of nowhere a new bill arrives of service that I have clearly not been using. This is a nightmare, theres no humans to contact or speak to to resolve this issue no support email. Rain has now escalated the so called "outstanding amount" to lawyers and still theres no Support at Rain that I can contact via email to help me resolve this.

This is absolutely disgusting

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Replies (1)
Rain
Rain's reply18 Jan 2024, 09:35
Official
Hi Reshenda Wakefield, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.