GV
Garth V
1 reviews | Active since Jul 2021
23 Jun 2024, 20:58
Rain 5G more like 0G
I was told not to use Rain 5G, as they start throttling the line after a few months..well. After 1 month, I have gone from amazing connectivity, to zero internet. ALL while I started writing my online exams. Great timing. Can't even go on Instagram as a simple example..
Now I have sent messages to support, with zero response. I need to write exams once every 2nd day.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
24 Jun 2024, 09:17Hi Garth V,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply24 Jun 2024, 09:17
Official
Hi Garth V,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
GV
Garth V's updateReviewer Update
08 Jul 2024, 11:41Thank you for the feedback. Still struggling though. Yesterday and today being the worst.
GV
Garth V's update08 Jul 2024, 11:41
Reviewer Update
Thank you for the feedback. Still struggling though. Yesterday and today being the worst.
GV
Garth V's updateReviewer Update
09 Jul 2024, 10:11I have done as per your instructions.
1Mbps at the moment.
Router has been om window sill and closest to those streets. Worked amazingly well. No it drops every day, and multiple times a daym
1Mbps at the moment.
Router has been om window sill and closest to those streets. Worked amazingly well. No it drops every day, and multiple times a daym
GV
Garth V's update09 Jul 2024, 10:11
Reviewer Update
I have done as per your instructions.
1Mbps at the moment.
Router has been om window sill and closest to those streets. Worked amazingly well. No it drops every day, and multiple times a daym
1Mbps at the moment.
Router has been om window sill and closest to those streets. Worked amazingly well. No it drops every day, and multiple times a daym
GV
Garth V's updateReviewer Update
14 Jul 2024, 21:35Every workday between 8am and 9am zero signal
Sunday evening...zero signal.
Why did it work perfectly month 1...zero issues...now there are so many tower problems...
Sunday evening...zero signal.
Why did it work perfectly month 1...zero issues...now there are so many tower problems...
GV
Garth V's update14 Jul 2024, 21:35
Reviewer Update
Every workday between 8am and 9am zero signal
Sunday evening...zero signal.
Why did it work perfectly month 1...zero issues...now there are so many tower problems...
Sunday evening...zero signal.
Why did it work perfectly month 1...zero issues...now there are so many tower problems...