SM
Steven M
1 reviews | Active since Apr 2013
30 Sept 2020, 15:16
rain 5G is not working
I have been using rain since the beginning of lockdown. the speed its been on/off(sometimes you get 1Mbps download). Their support advice me to upgrade to 5G, they checked the 5G coverage on my area and gave me a greenlight to upgrade... guess what their 5G its worse that then 4G... and now I am not getting any joy from their support... don't let anyone fool you rain is not working
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Replies (2)SM
Steven M's updateReviewer Update
30 Sept 2020, 15:19image.png 16.06 KBThat's the speed for a 5G from rain
SM
Steven M's update30 Sept 2020, 15:19
Reviewer Update
image.png 16.06 KBThat's the speed for a 5G from rain
Rain's replyOfficial
01 Oct 2020, 11:57Hi Steven
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply01 Oct 2020, 11:57
Official
Hi Steven
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline