TK
Thami K
1 reviews | Active since Mar 2020
21 Jul 2022, 09:13
Rain 5G is a **** !
Good day
What a poor service!
consultant not properly trained to speak to customers.
I am disappointed , the lady spoke to me as she was speaking to her **** and wasn't considerate of my feelings as a customer.
i bought a 5G router and apparently my area have no connection however , they have cancelled my 4G without even checking with me first .
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
21 Jul 2022, 09:25Hi Thami
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply21 Jul 2022, 09:25
Official
Hi Thami
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
TK
Thami K's updateReviewer Update
21 Jul 2022, 09:33please ensure that my 4G is reactivated as of today as i have already paid for that coverage , i cannot afford to go another night without connection. i have work to do as i am self employed.
TK
Thami K's update21 Jul 2022, 09:33
Reviewer Update
please ensure that my 4G is reactivated as of today as i have already paid for that coverage , i cannot afford to go another night without connection. i have work to do as i am self employed.
TK
Thami K's updateReviewer Update
21 Jul 2022, 09:34No ,360 Kenyon Howden, Montclair Durban 4004
TK
Thami K's update21 Jul 2022, 09:34
Reviewer Update
No ,360 Kenyon Howden, Montclair Durban 4004
TK
Thami K's updateReviewer Update
21 Jul 2022, 10:07When as i wanted that done today! because i have already paid for it.
TK
Thami K's update21 Jul 2022, 10:07
Reviewer Update
When as i wanted that done today! because i have already paid for it.
TK
Thami K's updateReviewer Update
21 Jul 2022, 10:27something needs to be done asap as i am not connected yet you guys have been for this !
TK
Thami K's update21 Jul 2022, 10:27
Reviewer Update
something needs to be done asap as i am not connected yet you guys have been for this !
Rain's replyOfficial
21 Jul 2022, 10:28To reinstate a sim card takes time, it might be today or tomorrow
Rain's reply21 Jul 2022, 10:28
Official
To reinstate a sim card takes time, it might be today or tomorrow
TK
Thami K's updateReviewer Update
21 Jul 2022, 10:31That is unacceptable! i need to be connected somehow . you have to make a plan i don't know how but all i know is that by this afternoon i need to be connect so i can continue working.
TK
Thami K's update21 Jul 2022, 10:31
Reviewer Update
That is unacceptable! i need to be connected somehow . you have to make a plan i don't know how but all i know is that by this afternoon i need to be connect so i can continue working.
Rain's replyOfficial
21 Jul 2022, 10:46I do my level best.
Rain's reply21 Jul 2022, 10:46
Official
I do my level best.
TK
Thami K's updateReviewer Update
21 Jul 2022, 10:52please
TK
Thami K's update21 Jul 2022, 10:52
Reviewer Update
please
TK
Thami K's updateReviewer Update
21 Jul 2022, 11:18and just out of curiosity , is it possible that i keep the router with the 4g coverage and you continue charging 499 going forward until we have 5g coverage in my area.
TK
Thami K's update21 Jul 2022, 11:18
Reviewer Update
and just out of curiosity , is it possible that i keep the router with the 4g coverage and you continue charging 499 going forward until we have 5g coverage in my area.
TK
Thami K's updateReviewer Update
21 Jul 2022, 11:23okay.
TK
Thami K's update21 Jul 2022, 11:23
Reviewer Update
okay.