RAIN 5G INTERNET

This company they debit my account on the 26th, today I receive a message to say that my account is in arrears, Now I am struggling to get hold of them via phone and email none of their details works.

This is unacceptable, because I want to send them the proof but there is no damn way to get hold of them. They know how to get hold of you when you owe them, but when you want them to explain to you why is my account in arrears when I have proof it was paid.