Rain 5g Home Wifi

I received my Rain 5G modem, on the 31 January 2024 , and i was promised that upon receiving this i would have working internet, its 05 Feb 2024, and nothing , and with numerous calls to their call center, I have been hearing the same excuses, Technicians will contact me, and i should be up and running soon.... and again, nothing! I am continuously calling. On Saturday i made a list of everyone that i spoke to - Lumka( Absolutely Poor), Sandeep , Maansi( Very poor) , Isaac and final Sanskruti ( Shift Supervisor ), Sanskruit promised me that she is personally handling my situation and that she will give me some feedback within 24 hours,and yet again nothing. Very poor Service Provider, and the staff , they have no idea how the company is run, constantly giving false promises and no delivery of quality.