Rain 5G has many connection issues

I bought a new cp5 Pro router with 5G from Rain. Once it was set up and going I had so many issues. Still to this date i have issues. it keeps losing signal, fails to register on the network etc. I have to reset the router every 20 minutes about just to get internet again. i am very unhappy about this. rain responded to emails saying that "Hope this email finds you well.

Thanks again for contacting rain support and apologies for any delays in getting back to you.

We’ve actioned a high number of inquiries over the past few days. I just wanted to check if your inquiry has now been resolved to your satisfaction. If this isn’t the case, please reply to this email.

Once again please accept our apologies & thank you for your support and understanding.

All the best and keep safe! " But the issue was still not resolved. no one ever responded telling me what the issue was. they just assume it has been resolved.

i am not happy at all.