Rain 5g *****

I called you today and nothing happened. All I get from you people is that you'll escalate to billing like that means something to me. The fact that the payment date is your fault should mean that you have to fix it, not me. Get an IT person or an actuary who can change it for you because you cost me more than I actually have to pay you people. Is it a coding problem that needs fixing or something?

And still my internet is off. I'm losing because of your mistake. I did not select that payment date, and you will not give me a copy of my agreement with you. That's *****ulent

That's not the case. That is an excuse to exempt you guys from the fault that was made by your agent. I did not request for that date to be my payment date. You made the mistake and now I must suffer. Now you're coming with computer generated excuses... what about the fact that I'm on the new product which said I'm liable for payment on 1st of Septemeber. What is this now?

I must suffer because you make a mistake and you do not suffer for your own mistake. That is not fair customer treatment or service. Companies that do this end up losing business