DE
Deon E
1 reviews | Active since Jul 2020
21 Jul 2020, 07:01
RAIN 5G Client Service and Speed - Very disappointed
There are NO customer service!!! The only way you can request support is by logging it online and after a day it just get closed with no communication. Also NOT getting the speeds they advertised… at bet I get between 30 and 50 MBPS and they are advertising 200 MBPS. Very disappointed with their service. Would not recommend Rain 5G!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
21 Jul 2020, 10:45Hi Deon
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply21 Jul 2020, 10:45
Official
Hi Deon
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
DE
Deon E's updateReviewer Update
20 Aug 2020, 13:19So after logging call after call on the rain support site with no joy I decided to cancel my rain account... I paid R3000 for the router!!!! Today I have a courie company arriving at my door to pickup the router!!!!? I paid R3000 for the router. ***. Invoice number: ***
Rain is the worst ???? Their customer service management and executive should be fired ASAP ????
Rain is the worst ???? Their customer service management and executive should be fired ASAP ????
DE
Deon E's update20 Aug 2020, 13:19
Reviewer Update
So after logging call after call on the rain support site with no joy I decided to cancel my rain account... I paid R3000 for the router!!!! Today I have a courie company arriving at my door to pickup the router!!!!? I paid R3000 for the router. ***. Invoice number: ***
Rain is the worst ???? Their customer service management and executive should be fired ASAP ????
Rain is the worst ???? Their customer service management and executive should be fired ASAP ????