KS
Kerri-Lee Shakalima

1 reviews | Active since Sept 2022

27 Sept 2022, 13:55

RAIN 5G are ******** Customers

I had Rain 5G prepaid for over 2 years and paid the bills each month. 3 months ago I told rain that I no longer needed their service and asked them to come and collect their router. But surprise, surprise they have not come and have continued to bill me for a service that is off and am no longer using. I don't have a contract with Rain and I have been left frustrated trying to convince them that they cannot bill me for a service that is supposed to be month to month.

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Replies (1)
Rain
Rain's reply27 Sept 2022, 14:00
Official
Hi Kerri-Lee
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain